Turn one-time buyers into repeat revenue.
Your owned channels are the most profitable revenue you have, with no ad auction or rising CPMs. We design and run lifecycle email and SMS programs in Klaviyo that recover lost sales, drive repeat purchases, and increase customer lifetime value.
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Is this a fit for you?
- E-commerce brands with an email/SMS list they're underusing
- Stores leaking revenue from missing or basic automations
- Brands that want profitable growth without more ad spend
What this fixes.
- Abandoned carts and browses that never get recovered
- Generic broadcasts instead of segmented, relevant messaging
- Weak or missing welcome, post-purchase, and win-back flows
- Low repeat-purchase rate and customer lifetime value
How we work.
- Audit your current flows, segments, and deliverability
- Build the core lifecycle flows that drive most owned revenue
- Segment your list so messages stay relevant
- Run a consistent campaign calendar alongside automations
- Test subject lines, offers, and timing, and report on owned revenue
Deliverables.
The work is scoped around the concrete outputs below, with each one tied to the service strategy and delivery process.
- Email and SMS strategy and calendar
- Core lifecycle flow build-out in Klaviyo
- Segmentation and list management
- Campaign production and reporting
Common questions.
Which platform do you use?
We work primarily in Klaviyo for e-commerce, though we can advise on alternatives if you're on a different platform.
Where does most of the revenue come from?
Usually the core automated flows, welcome, abandonment, and post-purchase, which is why we build those first, then layer in campaigns.
Do you handle SMS compliance?
We follow platform and consent best practices for SMS, and set up collection and messaging to respect subscriber preferences.